Frequently Asked Questions
Everything you need to know about your Saiko Stationery order.
What is the typical shipping time for my order?
Standard shipping usually takes 3-5 business days within the domestic region. International orders may take 7-14 business days depending on the destination and customs processing.
What is your return policy for stationery items?
We offer a 30-day return policy for all unused and unopened items. If you are not satisfied with your purchase, please contact our support team to initiate a return or exchange.
Are your paper products fountain pen friendly?
Yes, our premium journals and notebooks use high-quality, bleed-resistant paper specifically tested to handle fountain pen ink without feathering or ghosting.
Do you offer bulk discounts for corporate or school events?
We certainly do! For orders exceeding 50 units of the same item, please reach out via our contact page to receive a custom quote and volume pricing.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
How can I track my package once it has shipped?
Once your order is dispatched, you will receive an email containing a tracking number and a link to monitor your shipment's progress in real-time.